Return & Refund Policy

Thank you for shopping with us! We strive to provide our customers with high-quality products and excellent customer service.

RETURN POLICY

WE REGRET TO INFORM YOU THAT WE DO NOT ACCEPT ANY RETURNS, EXCEPT IN THE CASE OF DAMAGED PRODUCTS. 

DAMAGED PRODUCT CLAIMS REQUIRE AN UNBOXING VIDEO. ANY DAMAGED PRODUCT CLAIMS HAVE TO BE SUPPORTED WITH AN UNBOXING VIDEO OF THE ORDER. THE CUSTOMER MUST MAKE A CLEAR VIDEO OF OPENING THE BOX AND UNBOXING ALL ARTICLES FROM IT AT THE TIME WHEN THEY FIRST OPEN THE BOX. 

RETURNED ORDERS IN CASE OF DAMAGE ISSUE, TO BE PACKED AND RECEIVED IN ORIGINAL CONDITION. WE WOULD REQUIRE THE RETURNED ITEMS TO HAVE THEIR ORIGINAL PACKING. THE MERCHANDISE MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. WE WOULD ALSO REQUIRE ALL ORIGINAL PAPERS TO BE RETURNED WITH THE PRODUCT.

REFUND POLICY

IN THE UNLIKELY EVENT THAT YOU RECEIVE A DAMAGED PRODUCT, WE OFFER An exchanged product. An unboxing video is must.

PLEASE NOTE THAT WE ONLY OFFER REFUNDS/exchanges FOR DAMAGED PRODUCTS WITHIN 5 DAYS OF THE DELIVERY DATE. AFTER 5 DAYS, WE will be UNABLE TO PROCESS ANY REFUNDS. ADDITIONALLY, WE RESERVE THE RIGHT TO REJECT ANY REFUND REQUEST IF THE DAMAGE WAS CAUSED BY IMPROPER USE OR HANDLING OF THE PRODUCT.

IF YOU HAVE ANY QUESTIONS ABOUT OUR RETURN AND REFUND POLICY, PLEASE DO NOT HESITATE TO CONTACT OUR CUSTOMER SERVICE TEAM. WE WILL BE HAPPY TO ASSIST YOU IN ANY WAY WE CAN.

If you have any questions, feel free to reach out to the Mad about decor care team at madaboutdecormad@gmail.com or on Whatsapp at +91 9779111373

there are no refunds or exchanges for products purchased during sales or on discounted items.

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